Terms and conditions
Registration, enrolment and payment
- Registering your interest for a course does not provide you with a place in class. Enrolments can only be finalised and confirmed once full payment has been received.
- When you enrol online, your payment will be processed and you will receive a confirmation of your enrolment.
- In addition, students receive a course confirmation e-mail, containing all relevant information needed, prior to attending the class. This e-mail is forwarded to students 7 days prior to the course commencing.
- For our WSET intensive/block courses only, the Academy provides students with a confirmation e-mail 2 weeks prior to the course commencing.
- All fees must be paid in full before the program begins.
- The Sydney Wine Academy reserves the right to cancel a program if there are insufficient enrolments.
- International students, Australian temporary or permanent humanitarian visa holders are required to provide a copy of their e-visa after the payment has been processed, in order to finalise their enrolment. Students will be contacted by the Sydney Wine Academy via e-mail to formalise this final requirement.
- Students studying a Wine & Spirit Education Trust (WSET) course are required to read through the specification and WSET Policy documents on the course pages under 'more info' prior to enrolling.
Refunds and cancellations
- To withdraw from your course and seek a refund, you must complete the Withdrawal Application Form. Conditions apply.
- Information on withdrawals and refunds can be found here.
General Information
The program prices, dates and times are subject to change without notice, please check with the Sydney Wine Academy offering the program.
Public Holiday – No classes are conducted on public holidays.
Studying at TAFENSW
Sydney Wine Academy is part of TAFENSW as is governed by the policies and procedures that the organisation sets down. When you enrol in a Sydney Wine Academy course you are automatically enrolled in TAFE. Follow this link www.tafensw.edu.au/about for more information about studying at TAFE NSW which includes student services and policies such as:
- Code of conduct and malpractice
- Complaint handling
- Disabilities and Support Services
- Payment, refunds and withdrawals
- Environmental and sustainability
- Reconciliation
- Multicultural Plan
- Intellectual Property
- Child Protection
- Diversity and inclusion Policy
Management of risk of harm to students and staff - To meet these legal obligations it is necessary for us to access and manage any known risk of violent behaviour.
If you have a history of violence that may suggest that you could pose a current risk of any type to TAFE students, staff and/or visitors it is a condition of your enrolment to advise the Campus Manager, a TAFE Counsellor or your Head Teacher prior to attending your first class. For this purposes `violence` is not restricted to physical acts. It includes any behaviour that seriously interferes with the physical or psychological safety and wellbeing of others such as:
- actual violence to any person
- possession of or use of a weapon or any item with the intention to cause harm or injury to others threats of violence or intimidation of others
- suspension or expulsion from any school or educational institution for violent aggressive behaviour.
TAFE NSW is committed to offering vocational education and training to the entire community. Following your advice of a potential risk, we will carry out an assessment of the current risk and, if necessary, provide support and a management plan.
Only in exceptional circumstances will a risk assessment lead to exclusion from enrolment. It is our aim to provide an appropriate, safe environment to suit every students need and maximise your success in your studies.
Student Privacy - Information collect by TAFE NSW (the New South Wales TAFE Commission) during a student’s enrolment and attendance will be used for the purposes of student record administration, identification, communication, state and national reporting, program monitoring, evaluation and surveys. Student information will be held securely and disposed of securely when no longer needed.
The information may be disclosed when required by law and to government departments and agencies, including for example to the Department of Human Services (Centrelink), the Department of Veterans’ Affairs, The Department of Education and Training, the Department of Education, Innovation and Science, the Department of Home Affairs, Transport for NSW, NSW Department of Education, the Australian Skills Quality Authority, the Tertiary Education Quality and Standards Agency, the Universities Admissions Centre, Board of Studies Teaching and Educational Standards NSW and the National Centre for Vocational Education Research.
While the provision of the information requested on this form is not required by law, it is a requirement of TAFE NSW and your enrolment will not be accepted if it is not provided. You may correct your personal details by contacting your TAFE NSW campus administration or by using the TAFE NSW Student Portal.
Student Declaration – I acknowledge that it is a condition of my enrolment that I abide by all TAFE NSW policies and procedures. I have read the section titled Management of Risk of Harm to Students and Staff. I also acknowledge that it is a condition of my enrolment to advise the Campus Manager, a TAFE Counsellor or my Head Teacher if I have a history of violence.
I confirm the accuracy of the information I have provided on this Enrolment form and acknowledge that providing any false information and/or failing to disclose any relevant information, including any history of violence, may lead to the immediate termination of my enrolment at TAFE NSW.
Information provided on this form and collected or otherwise obtained throughout my enrolment will be handled by TAFE NSW in accordance with the student privacy notice on the TAFE NSW Enrolment Information sheet, the Privacy and Personal Information Protection Act 1998 and Health Records and Information Privacy Act 2002.